Actions to identify and supplement users´ information needs
Practically nonexistent is the offer of services that encourage the population to access information about topics related to improving quality of life. The data collected during the workshop conducted with coordinators of state systems, in September of 2012, show only one statement in this regard: informing about civil service examination opportunities (related to job search).
Some libraries have “suggestion boxes” to receive indications for the acquisition of collections. In the city of Sao Paulo, the bus library tends to be demanded informative books (nonfiction) and textbooks.
The coordinator of the Itaparica Library, who feels the need to organize information about the local community, would like to have an information desk in the library. In 2001, a local guide publication was organized, which needed to be updated. The library coordinator would like to reissue a printed guide; she did not mention the use of technology to publish information online. In none of the visited libraries was there evidence of a systematic process to identify and meet users’ information needs.
Some libraries have “suggestion boxes” to receive indications for the acquisition of collections. In the city of Sao Paulo, the bus library tends to be demanded informative books (nonfiction) and textbooks.
The coordinator of the Itaparica Library, who feels the need to organize information about the local community, would like to have an information desk in the library. In 2001, a local guide publication was organized, which needed to be updated. The library coordinator would like to reissue a printed guide; she did not mention the use of technology to publish information online. In none of the visited libraries was there evidence of a systematic process to identify and meet users’ information needs.